Products & Services » Business Services » TeleBlock®
TeleBlock® Service is an automatic call blocking service that maximizes compliance with federal, state and company DNC legislation. This service is an effective tool for call compliance. This service requires no software, hardware or CPE investment, provides DNC list updates and enables customers to manage propriety DNC lists.
Service Features:
- Full Add/Delete/Modify capabilities of one's own in-house list accessed via Excel hosted website.
- Number overrides or the ability to 'allow' calling to specified numbers that may appear on an observed no-call list.
- Upload and download functionality for both 'allow' and 'disallow' tables.
- Searching mechanism that will report whether or not a number appears on a registry and, if so, which registry (i.e. Tennessee State, New York State, etc.)
- Add/Delete/Modify user profiles for all database Administrators and Users by the level of security access necessary.
- Change passwords on a per Administrator and User basis.
- Display of ANI and AUTH Code tables subscribed to TeleBlock.
- Display and modify location and contact information for offices subscribed to TeleBlock.
- Date tracked changes to 'allow' and 'disallow' by User Name
- Daily updates (on business days only).
Key Points:
- Excel is the most experienced carrier in the call compliance business today (5+ years). First in the business.
- Excel is the only carrier providing a toll-free call compliance solution today.
- TeleBlock® has no office space requirements and requires no software, hardware or Customer Premise Equipment(CPE) purchases.
- Excel has the regulatory expertise and reputation.
- Excel has the industry expertise and reputation.
- Excel has customer loyalty and reputation.
Key Benefits:
- Excel is simply the most experienced and most well known carrier in the call compliance business today.
- TeleBlock® allows the customer to dictate its outbound call compliance from anywhere in the continental United States.
- TeleBlock® does not alter or interfere with a customer's incumbent telecom services.
- It is likely that all State Attorney General and Public Utility offices have heard of or have learned of TeleBlock® Service.
- TeleBlock® requires no additional software, hardware or CPE (customer premise equipment) purchases, unlike other company requirements.
- TeleBlock® Service is easy to use.