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90 Day Service Promise
Excel Telecommunications is a market leader with extensive experience in the telecommunications industry. The service promise is an example of Excel's commitment to our partners and their business clients. In today's competitive environment, we realize downtime or service interruptions are not an option.
Our 90 Day Service Promise is Excel’s guarantee that your service level will be right and worry free from day one. We believe this is the most cost effective and reliable communications service promise across the United States. Within the first 90 days upon installation, if you are not completely satisfied that your Excel IP Trunking service does not meet our performance standards, simply contact us at (800) 308-GOLD (4653). If we are unable to provide you with the appropriate resolution, we will release you from your contract - no questions asked. In addition, you may be eligible for Excel to reimburse the cost associated with switching back to your previous local telephone service provider. Please review the Excel Telecommunications IP Trunking 90 Day Service Promise and the Excel Telecommunications IP Trunking Service Level Agreement at http://www.excel.com/legalnotices for full details on our 90 Day Service Promise.
Excel – the only communications company your business will ever need. Sincerely,
James Cashiola
Chief Executive Officer
You have many options, but only Excel delivers a true partnership. Excel has NO direct sales team so there is no channel conflict. From marketing & sales, to technical integration, Excel has your back supporting you however we can. 
Excel is looking throughout the United States to expand our partner program. We have great new programs designed specifically to meet the needs of: 
With no sales force of our own, you know Excel is committed to our channel. We offer great residual income, are easy to do business with, deliver quality business grade services you and your customers can have confidence in. 
Looking to grow your business? So are we! We’ve developed a strong suite of services that help you market, network, and develop your customer base including: