Excel

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Customer Care » Frequently Asked Questions

Q. Who is Excel?

A. The new Excel Telecommunications is a leading provider of long distance, wireless and data services to businesses, resellers and telecommunications dealers throughout the country. Through its acquisition of the assets of VarTec Telecom and its subsidiary VarTec Solutions (formerly known as eMeritus Communications), and by leveraging the former Excel assets and its brand, the company will look to again become a leader of communications technology in the U.S. With revenues exceeding $450 million, and $50 million in cash flow, Excel is well-positioned to execute its plan to be the United States' largest independent provider of wholesale voice services, which it will achieve by creating business relationships and strategic alliances that generate greater profitability for the company's partners in the communications services market.

Q. What products and services will Excel offer?

A. Excel offers a full range of wholesale switched, dedicated, and IP-based voice services, as well as data and wireless services. The company also provides web and audio conferencing, calling cards and toll-free services.

Q. What market will Excel serve?

A. Excel will primarily focus on the Master Dealer, Reseller, CLEC and IXC segments. Excel continues to serve all existing residential and wireless customers, as well as handle all 10-10 dial around activity and affinity programs currently being offered under the VarTec and Excel brands.

Q. In what geographic regions or areas will Excel operate?

A. As an operator of a Feature Group D network, Excel will have the ability to originate traffic anywhere in the country. Excel also has interconnection agreements with more than 300 carriers worldwide and inbound and outbound connectivity for international traffic.

Q. What is the company’s technology roadmap?

A. Currently, Excel is upgrading its facilities to enable convergent capabilities for switched and IP-based traffic. Looking forward, Excel will either deploy value-added technology or seek strategic alliances for delivering profitable and advanced services to its channel partners and end users.

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