Site Supervisor, Network Operations
(Los Angeles, CA)

This position is responsible for supporting and maintaining the IP network after hours- 11:00 PM to 7:00 AM, Sunday through Thursday.

Supervises all day-to-day operations of assigned switch site to ensure reliability, safety and compliance.
Ensures that assigned personnel are adequately trained.
Provides performance evaluations on all assigned staff.
Plans, organizes and directs all operations regarding installation support, service, moves, adds and changes.
Oversees the maintenance of inventories of hardware and database service information including facilities assignments and configurations data.
Reviews all locations and processes for compliance with quality and cost control objectives.
Compiles and publishes project and weekly activity summary reports.
Establishes and maintains relationships with LECs, vendors, contractors, and service providers.
Ensures "on call" and "time off" listings are current.
Provides recommendations for national field operations quality assurance standards.
Field engineering duties as required to support network integration.

BA/BS degree or equivalent training/experience.
8-10 years of network or related field experience in Switch Services including lead experience.
Expert understanding of telephone networks and call processing functions.
In-depth knowledge of central office systems and facilities, including TDM switch, transport/transmission systems, digital cross-connects, IP router/switch, AC and DC power systems, fire suppression, alarm and HVAC systems.
Minimum of 2 years experience with IP Telephony systems (soft switch, media gateway, routers).
Excellent verbal and written communication skills.
Strong knowledge of PCs and technical and administrative software applications.

Apply: Email your cover letter & resume to recruiting@excel.com.